Refund policy

We invite you to give our Hat Cleaner Kit a try and if you are not thrilled with your purchase for ANY reason, simply get in touch with us and we promise to make it right.
After all, your cap kit is covered under our 100% Money-Back Guarantee

CapCleaner is proud to offer a 30 day exchange back guarantee for any item that is deemed defective or fails to perform as specified provided it is returned in it's original state.

Partial returns will not be accepted. It is the customers responsibility to pay for any return shipping costs and any fees which may be incurred during transit.

If an item needs to be returned, you must email   first and describe the problem.

Should an Australian or International parcel be returned to our facility for whatever reason and a refund is requested, we will be able to refund the total figure minus the postage cost.